Hey There, I am Sofia Carter. On HP laptops and desktop computers, a program named HP Support Assistant is already installed. Users of HP devices can use the application to independently diagnose their hardware. Additionally, by managing firmware and driver updates, it helps to improve the overall performance of your devices. We also frequently run into issues with our HP laptops or printers that can be fixed with support from HP. Additionally, the feature keeps you aware of the health of your computer or printer and gives alerts as necessary.